Manage billing, invoices, cancellation, and refunds

The billing portal

Settings → Manage billing opens your secure Stripe portal: update the card, download invoices and receipts, switch plans, or cancel. No email required for any of it.

Cancelling

• Cancel anytime from the portal. You keep full access through the end of the period you've paid for.
• After access lapses, your library remains readable and exportable. Your writing is never held hostage.

Failed payments

1. 1When a renewal fails you'll see a past-due notice in the app with an Update card button.
2. 2Fix the card in the portal; the retry happens automatically.
3. 3If access lapsed before you could fix it, updating the card restores it on the next successful charge.

Refunds

Your first payment has a 14-day refund window: write to support with the word "refund" and we return the unused remainder of that period, pro-rated by the greater of time elapsed and usage. Access ends when the refund is issued. The exact formula lives on the refund policy page.

Related guides

• Fix sign-in, activation, and password problems →
• Join or manage a Rhetoric organization →