rhetoric

Troubleshoot teleprompter tracking and pace

What voice tracking measures, how off-script recovery behaves, and what to try when the stage lags or stalls.

Applies to: Pro and Premium · desktop Chrome or Edge recommended

How tracking behaves by design

  • The stage advances when it matches the words you speak, and waits when you pause. Silence is not a fault.
  • Going off script is expected: improvise and the stage holds; recovery re-anchors when you return to your text.
  • Measurements (pace, coverage, recoveries) come from your real voice. When no speech was captured, Rhetoric says so rather than inventing a score.

When the stage lags or refuses to move

  1. Confirm the mic is allowed and the input level moves when you speak (the stage shows a live level).
  2. Close other tabs or apps using the microphone; one mic, one listener, is the reliable setup.
  3. Speak the next line as written: after heavy improvisation the tracker needs a few matching words to re-anchor.
  4. Reload and rerun in desktop Chrome or Edge if you're on another browser.
  5. If nothing helps, switch the session to timed mode so the rehearsal still happens, and report the problem afterwards.

Names, numbers, and invented words are the hardest for any recognizer. A stumble on "Kowalczyk" is the engine, not your delivery.

If a session fails to save

The session report tells you when saving fails; note the reference code it shows and retry from a stable connection. Your speech itself is unaffected; session saves are separate from your script.

Still stuck?

Tell us what you tried. This guide's context comes along automatically, so you won't have to repeat yourself.

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Steps last verified on 2026-07-12